In Work Mentor

• Full-time permanent position in Rockhampton 
• Join a purpose-driven team creating real community impact
• Empower others to succeed in meaningful employment

About Us

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the role

As an In Work Mentor, you will play a vital role in ensuring sustainable employment outcomes for customers within Workforce Australia while providing practical, data-driven solutions to employers.

This role develops tailored strategies and solutions to help customers and employers achieve sustainable employment, while supporting employers to plan and grow their workforce, create future job opportunities, and strengthen staff retention.

What you’ll be doing

• Managing a portfolio of employers and customers to deliver timely post-placement care
• Tracking budgets, monitoring expenditure, and preparing accurate claims for wage subsidies
• Maintaining and updating detailed spreadsheets to track employment outcomes and performance metrics
• Analysing data to forecast outcomes, identify trends, and address potential shortfalls
• Verifying and collecting documentary evidence to meet funding and compliance requirements
• Supporting employers to plan workforce needs, resolve issues, and maximise funding opportunities
• Conducting regular workplace visits to address challenges and provide tailored interventions

 What we’re looking for

• Strong skills in budgeting, forecasting, and spreadsheet management
• A solid understanding of people-centred case management principles including barrier management as well as a detailed understanding of the principles of workforce planning
• Experience creating customised employment opportunities and diversity programs
• Strong relationship building and negotiation skills
• The ability to balance empathy with the drive to work in a fast paced, target driven environment
• You are a true people person and enjoy meeting and building relationships with people from all walks of life
• Strong administrative, compliance capabilities and IT skills

Benefits and Perks

• Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships through Fitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! 

Community Solutions Group is part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.